<h1>Support</h1>		
			<h1>is our middle name</h1>		
		<p>While that 's not exactly true we still love to help!</p><p><strong>Updates for COVID-19</strong><br />To help you navigate the rapidly changing circumstances around COVID-19, we are providing updates and guidance, specific to the Charlotte, North Carolina region. You can also view our <a href="#">support article</a> and <a href="#">COVID-19 resource center</a>.</p>		
					<ul>
							<li >
					<a href="https://www.facebook.com/groups/MyListingClub/" target="_blank" rel="noopener noreferrer">						
											</a>
									</li>
								<li >
									</li>
								<li >
									</li>
						</ul>
								General							
								<p><strong>How does all this work exactly?</strong></p><p>Great question! We encourage you to check out our <a href="https://charlotte.spisesteder.dk/how-it-works/">How It Works</a> page for more information.</p><p><strong>How does the direct messaging system work?</strong></p><p>Users are able to message each other without leaving the site — through live direct messages. This is especially useful in Listing pages, where someone starts a conversation with the Listing owner immediately through the new “Direct Message” quick action.</p><p><strong>What is your approach to community standards?</strong></p><p>Answer</p><p><strong>Is there partnership opportunities?</strong></p><p>Answer</p>
								FAQs							
								<p><strong>Can we contact you?</strong></p><p>Absolutely! You can use the email icon on this page, to pull up our contact form or just <a href="mailto:hello@domain.com">send us an email</a>.<br /><br /></p><p><strong>Do you have a Referral Program?</strong></p><p>Yes, we do! <a href="#">See details</a>.</p>
								Billing							
								<p><strong>What payment methods do you accept?</strong></p><p>We use Stripe’s secure payment system, which allows us to accept credit cards.</p><p><strong>Can I change my current subscription?</strong></p><p>Absolutely! This can be done by going to the Subscriptions tab under <a href="https://charlotte.spisesteder.dk/my-account/" target="_blank" rel="noopener noreferrer">your account</a> page and clicking the Change Your Plan button.</p><p><strong>How do I cancel my subscription?</strong></p><p>This can be done by going to the Subscriptions tab under <a href="https://charlotte.spisesteder.dk/my-account/" target="_blank" rel="noopener noreferrer">your account</a> page and clicking the Cancel button.</p><p><strong>Do you offer refunds?</strong></p><p>Yes! Please have a look at <a href="https://charlotte.spisesteder.dk/legal/">our Legal</a> page for more information.</p>
								Your Account							
								<p><strong>How do I access my account info?</strong></p><p>Once logged in, please <a href="https://charlotte.spisesteder.dk/my-account/">visit your Dashboard</a>.<br /><br /></p><p><strong>What is being done around account security?</strong></p><p>Answer</p>
								Referral Progam							
								<p><strong>What is the Referral Program?</strong></p><p>The referral program is designed to reward advocates for helping grow our community, by bringing in new users to the platform.</p><p><a href="#">Start earning money today!</a><br /><br /></p><p><strong>What is an Advocate?</strong></p><p>Advocates are those that believe in what our platform is offering and would like to spread the word.<br /><br /></p><p><strong>What is a Referred Customer?</strong></p><p>Referred customers are those that are encouraged by Advocates to check out our platform.<br /><br /></p><p><strong>What do I get as an Advocate?</strong></p><p>Advocates get $5 credit towards their <em>monthly subscriptions</em>.<br /><br /></p><p><strong>As an Advocate, is there a limit to how many referrals I can make?</strong></p><p>Nope. The more the merrier!<br /><br /></p><p><strong>What do I get as a Referred Customer?</strong></p><p>Referred Customers get a $5 store credit that <em>can be put towards anything</em> that our platform has to offer.<br /><br /></p><p><strong>Do Referred Customer discounts (i.e. Coupons) expire?</strong></p><p>Yes. Referred Customers have 4 weeks to redeem their Coupon(s).<br /><br /></p><p><strong>Is there a minimum amount a Referred Customer must spend?</strong></p><p>Yes. Referred Customers must spend at least $8 in order to receive their coupon and for the Advocate to also get rewarded.<br /><br /></p><p><strong>What products or services qualify as purchases?</strong></p><p>Anything that can be purchased on our platform qualifies.<br /><br /></p><p><strong>Is there a minimum purchase amount an Advocate needs to hit before they can use their reward?</strong></p><p>Yes. Since the reward is $5, Advocates must spend at least $5 to use the reward.<br /><br /></p><p><strong>Is my email address protected?</strong></p><p>Yes. Any emails stored are “anonymized” (i.e. made anonymous).<br /><br /></p><p><strong>As a Referred Customer, can Advocates see my personal information?</strong></p><p>No. All Referred Customer data is hidden from Advocates.<br /><br /></p><p><strong>Will I be subject to Marketing tactics?</strong></p><p>You must “opt-in” (i.e. permit) at checkout or at account registration/sign-in before email or SMS is sent to you.<br /><br /></p><p><strong>Can I manage my communication preferences?</strong></p><p>Yes. You can view/adjust from the <a href="#">Communication Preferences</a> page.<br /><br /></p><p><strong>Is my activity tracked?</strong></p><p>Cookies are used to help prevent fraud from occurring in the Referral Program.</p>
								Listings							
								<p><strong>How do the reviews work?</strong></p><p>Users that are logged into the platform, can leave reviews on Listing pages to help others make better-informed decisions. </p><p>As part of the reviews, users can upload images, give star-based ratings on individual areas of experience, as well as give an overall star-based rating.<br /><br /></p><p><strong>Do Listings expire?</strong></p><p>Your Listings are tied to a subscription, so as long as your Listing subscription is active, the LIstings tied to that subscription will be as well.<br /><br /></p><p><strong>How do Listings get prioritized?</strong></p><p>Listings that are Promoted will appear above all other Listings, regardless of the subscription level.</p><p>After that, Listings that are part of a Premium subscription (i.e. Featured) will appear above Standard and Basic Listings, assuming everything else is equal (ratings, published date, etc.).</p><p>Rounding out the bottom are Standard subscription Listings and then Basic.</p>
								Privacy							
								<p><strong>Question</strong></p><p>Answer<br /><br /></p><p><strong>Question</strong></p><p>Answer</p>